The Design Icons team are on hand to help with your enquiries and orders from 9.30am to 5.30pm weekdays and until 7pm on a Thursday and from 10am to 5.30pm on Saturday and 11am to 4pm on Sunday.
We try to keep our most popular items in stock ready for immediate despatch but as we offer an extensive range of leather colours (over 40 different colours are available for some products) some items will be made to order which means a typical lead time of between 3 and 4 weeks (excluding holiday periods). When your order has arrived into our warehouse our delivery team will contact you to arrange a suitable delivery date.
If you require leather or fabric samples please contact our team who will be happy to post these out to you.
Every effort is made to ensure that prices are correct, however details on our website are updated periodically and prices may be subject to change.
We are not responsible for delays due to raw materials shortages etc. from our suppliers.
All prices on our website are inclusive of VAT.
All our furniture for UK delivery meets current UK fire safety regulations.
We can deliver to anywhere in the UK but if you live in a postcode area beginning IV, PA, AB, DD, DG, EH, FK, G, KY, KA, ML, HS, ZE, PH, TD or Ireland, the Isle of Man, the Isle of Scilly or the Channel Islands please contact our team for a delivery price. Delivery is FREE to all other postcodes in the UK if you spend over £150.00. If you require delivery outside the UK please contact us for a quote. Our team will be pleased to help with any delivery queries you may have.
Whilst we do try to accommodate deliveries on a day which is convenient for you our delivery teams are not in every post code area every day so your delivery will be arranged according to which day our vehicle is in your area. Please contact us should you require further details or have any specific delivery needs. Deliveries are made Monday to Friday. You will be allocated an AM or PM delivery slot and the delivery team will call you en-route to give you an estimated time of arrival if requested. In the event that you are not present or available to receive your goods during the agreed time slot, or cancel the delivery once the goods are out for delivery, a delivery charge will be made to deliver your order to you at another time. It is your responsibility to check that the furniture you have purchased can be delivered to your property. We recommend that you measure the entrance, the route by which the item will enter the property and the space that it will occupy. In the event that your order cannot be delivered due to access problems then we will charge for storage and re-delivery as necessary. In the event that goods have been made to order and they cannot be delivered for this reason we cannot offer a refund so please check your measurements carefully.
We can offer an assembly service for larger items, please check the item description for details about whether assembly is included. Our delivery service outside the UK is limited to a single person kerbside delivery. Please check with us if you are unsure as to how your item will be delivered.
When Your Order Arrives
When you receive your order please check that your order has arrived in good condition and that you have received everything you are expecting. If you are dissatisfied with your delivery in any way, are missing any items or notice any visible damage to your goods please note this on the paperwork you will be asked to sign by our delivery crew and contact our sales team immediately. If you are unable to check goods fully at time of delivery please open and fully check your order within 3 (three) days of receiving it and notify us within this timescale if goods are faulty or have been damaged in transit. If you do not notify us of a fault or damage within the first 3 days we will be unable to offer repair or replacement.
We accept the following methods of payment:
Credit and Debit cards (Visa, Mastercard, Maestro, AMEX, JCB)
Please note that goods will not be delivered until cheque payments have cleared.
Returning Faulty or Damaged Items
Please open and check your order within 3 (three) days of receiving it and notify us within this timescale if goods are faulty or have been damaged in transit. We will replace or repair the component part or the whole item as appropriate. In the unlikely event that the whole item is deemed faulty we will arrange to have the item collected and will arrange for a replacement to be sent, subject to inspection at our warehouse. Goods must be ready to collect in their original packaging. If you do not notify us of a fault or damage within the first 3 days we will be unable to offer repair or replacement.
Cancellation and Returning Unwanted Items
We are confident that you will be delighted with your purchase but if you wish to cancel your order, or are not happy with your goods when you receive them and wish to return them you can, within 7 (seven) days from receipt*. The goods must be returned in their original condition and packaging to our warehouse in Biggleswade at your own cost. If required we can arrange for our delivery team to collect the items from you and can provide a quotation upon request. Upon inspection at our warehouse we will arrange a refund minus any collection charges. Our sales team will be happy to clarify the arrangements if you have any queries. This policy does not apply to faulty or damaged goods which are described above.
*Please note that if your items are being made to order or are a factory order we cannot accept cancellations or returns, only in the instance that the item(s) are damaged or faulty.
Regrettably, self assembly furniture cannot be returned once assembly is part or fully completed, unless the item is deemed faulty. Items that are described as Ex-display may contain small scratches and marks. Any faults will be described in the summary and if you would like to receive additional photos we are more than happy to provide these. These items cannot be returned unless a fault is found that was not as described.
How to keep your Design Icons furniture looking its best:
In order to keep your leather furniture from Design Icons looking its best it is a good idea to periodically clean and condition your leather by using appropriate products specifically designed for cleaning and conditioning leather furniture. These are widely available both on the high street and online.
Remove light topical soil by gently wiping with a water-dampened soft white cloth. Spills should be immediately blotted whenever they occur. Any residual stains may be gently treated using an absorbent white cloth dampened with a solution of water and mild, non-detergent soap or suitable leather cleaning product. Avoid vigorous cleaning that may lift colour from the leather. After cleaning, allow the leather to air dry away from direct heat.
Never use saddle soap, solvents, abrasives or caustic household cleaners such as soap or dish detergent. These products can be too harsh for use with leather and may cause cracking or other damage to the surface of the leather. Direct sources of heat and extended exposure to direct sunlight may also be harmful to the leather and should be avoided.
By conditioning your leather you are putting back into the leather all the natural oils and waxes that are lost over time with wear, tear and heat. If you do not do this your leather could dry out, fade and will eventually start to crack.
In order to preserve the appearance of your marble table it is important to care for and protect it by using the appropriate products for use with natural stone. We recommend periodically topping up the level of stain protection on your table by applying marble wax which can be purchased in most department stores.
Tend to all spills immediately. Care should be taken with liquids such as tea, coffee, wine and sauces. Corrosive liquids like vinegar and lemon juice can also spoil the look of your table if left on the table surface. Dust regularly with a soft, clean, lint free cloth. Clean carefully with water and a mild neutral ph cleanser (acidity/alkalinity or even abrasives in ordinary cleaning products may cause etching or scratching).
If you have any further questions please contact our team who will be happy to help.
At Design Icons we go to great lengths to ensure that all our products are made from the finest materials. Our leather and marble are both sourced in Italy so you can be sure of the finest quality and attention to detail in all our products.
All of our leather comes from Italian tanneries and has been chosen for the quality and feel of the leather and its suitability for use in furniture upholstery. To help you decide which type of leather to choose we outline below more information about the different leathers we offer. We have a huge range of colours (well over 100!) and we are happy to send out samples to ensure you are happy with your colour choice before purchasing.
CAT A Special Leather
This is our premium beautifully soft full grain aniline leather with a thickness of 1.3mm-1.5mm.
CAT A Leather
This is a lovely natural half grain leather which has a soft waxy feel and semi-matt appearance. The leather thickness is 1.2mm-1.4mm.
CAT B Leather
This is our corrected grain leather with a thickness of 1.3mm-1.5mm.
Carrara marble is our most popular finish for our Eero Saarinen tables. The marble takes its name from the Carrara region of Italy where it is quarried, to the North West of Florence. Carrara marble is white with grey veins running through the stone.
Carrara marble has been used since the time of Ancient Rome and several famous landmarks are made from this stone including The Pantheon in Rome as well as Marble Arch in London and the Duomo di Seina. One of Italy’s most famous statues, Michelangelo’s David was also carved from Carrara marble.
Marquinia marble is black with white veins running through the stone.
Terms and Conditions
Your Statutory rights are not affected by any of the following terms and conditions.
Services and Conditions of Use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.
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Limitation Of Liability And Warranty
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1) any warranties concerning the availability, accuracy or content of information, products or services; and
2) any warranties of title or warranties of merchantability or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with customer.
Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.
All reproduction items pictured on our website are high quality reproductions based upon original classic designs and comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988. All items offered for sale comply with European copyright laws however customers should note that some goods should not be exported to the USA as they may not meet US copyright laws. All trademarks referenced are trademarks of their respective owners. For customers who are reselling please note that the furniture should not be described as "originals" due to license and copyright protection.