Lifestyle & Ideas

The 10 Best Dining Chairs

Our favourite dining chairs... More

Lifestyle Furniture

Contemporary furniture defined... More

The Perfect Dining Table

How to choose the perfect dining table, the centre of family life... More

Living Room Style

Make the best out of your living room... More

Calligaris is Life

Italian smart design since 1923...More

The Contemporary Garden

Inspirational furniture for your garden... More

Buying Guide

Common furniture buying mistakes and how to avoid them... More

Furniture Care

Tips on how to keep your furniture looking it's best... More

Modern Classic Furniture

What makes our modern classics so special... More

Italian Lifestyle

Celebrate the Italian Lifestyle and master craftsmen... More

Customer Service

About Us

At Design Icons we are passionate about design and have put together a furniture collection featuring some great Italian brands... More

Free Delivery

Delivery to most parts of the UK is free of charge for orders over £150.00 and larger items are delivered with a two-man crew... More

Showroom

We are looking for a smart new location for our Showroom. Watch this space... More

Useful Information

In this part of our site you will find useful information relating to ordering, products and delivery... More

Customer Reviews

At Design Icons we offer a friendly, helpful service and quality products but please don’t take our word for it... More

Useful Information

Ordering Information

Design Icons order line is open from 9am to 6pm, Monday to Friday and Saturday 10am to 4pm when our helpful staff are on hand to help with your enquiries and orders.

We try to keep our most popular items in stock ready for immediate despatch but as we offer an extensive range of leather colours (over 40 different colours are available for some products) some items will be made to order which means a typical lead time of between 3 and 4 weeks (excluding holiday periods). When your order has arrived into our warehouse our delivery team will contact you to arrange a suitable delivery date.

If you require leather samples please contact our team who will be happy to post these out to you.

Every effort is made to ensure that prices are correct, however details on our website are updated periodically and prices may be subject to change.

We are not responsible for delays due to raw materials shortages etc. from our suppliers.

All prices on our website are inclusive of VAT.

All our furniture for UK delivery meets current UK fire safety regulations.

Delivery

We can deliver to anywhere in the UK but if you live in a postcode area beginning IV, PA, AB, DD, DG, EH, FK, G, KY, KA, ML, HS, ZE, PH, TD or Ireland, the Isle of Man, the Isle of Scilly or the Channel Islands please contact our team for a delivery price. Delivery is FREE to all other postcodes in the UK if you spend over £150.00.  If you require delivery outside the UK please contact us for a quote. Our team will be pleased to help with any delivery queries you may have.

Whilst we do try to accommodate deliveries on a day which is convenient for you our delivery teams are not in every post code area every day so your delivery will be arranged according to which day our vehicle is in your area. Please contact us should you require further details or have any specific delivery needs. Deliveries are made Monday to Friday. You will be allocated an AM or PM delivery slot and the delivery team will call you en-route to give you an estimated time of arrival if requested.  In the event that you are not present or available to receive your goods during the agreed time slot, or cancel the delivery once the goods are out for delivery, a delivery charge will be made to deliver your order to you at another time. It is your responsibility to check that the furniture you have purchased can be delivered to your property. We recommend that you measure the entrance, the route by which the item will enter the property and the space that it will occupy. In the event that your order cannot be delivered due to access problems then we will charge for storage and re-delivery as necessary. In the event that goods have been made to order and they cannot be delivered for this reason we cannot offer a refund so please check your measurements carefully.

We can offer an assembly service for larger items, please check the item description for details about whether assembly is included. Our delivery service outside the UK is limited to a single person kerbside delivery. Please check with us if you are unsure as to how your item will be delivered.

When Your Order Arrives

When you receive your order please check that your order has arrived in good condition and that you have received everything you are expecting. If you are dissatisfied with your delivery in any way, are missing any items or notice any visible damage to your goods please note this on the paperwork you will be asked to sign by our delivery crew and contact our sales team immediately. If you are unable to check goods fully at time of delivery please open and fully check your order within 3 (three) days of receiving it and notify us within this timescale if goods are faulty or have been damaged in transit. If you do not notify us of a fault or damage within the first 3 days we will be unable to offer repair or replacement.

Payment

We accept the following methods of payment:

Credit and Debit cards (Visa, Mastercard, Maestro, AMEX, JCB)
Cheques
Bank Transfers

Please note that goods will not be delivered until cheque payments have cleared.

Payment Types accepted

Returns

Returning Faulty or Damaged Items

Please open and check your order within 3 (three) days of receiving it and notify us within this timescale if goods are faulty or have been damaged in transit. We will replace or repair the component part or the whole item as appropriate. In the unlikely event that the whole item is deemed faulty we will arrange to have the item collected and will arrange for a replacement to be sent, subject to inspection at our warehouse. Goods must be ready to collect in their original packaging. If you do not notify us of a fault or damage within the first 3 days we will be unable to offer repair or replacement.

Returning Unwanted Items

We are confident that you will be delighted with your purchase but if you are not happy with your goods and wish to return them you can, within 7 (seven) days from receipt*. The goods must be in their original condition and packaging and will be collected by our delivery team. Upon inspection at our warehouse we will arrange a refund minus the delivery and collection charges. A re-stocking charge of £25 will be charged for each item returned. Our sales team will be happy to clarify the arrangements if you have any queries. This policy does not apply to faulty or damaged goods which are described above.

*Please note that if your items are being made to order we cannot accept returns, only in the instance that the item(s) are damaged or faulty.

Furniture Care

How to keep your Design Icons furniture looking its best:

Leather Care

In order to keep your leather furniture from Design Icons looking its best it is a good idea to periodically clean and condition your leather by using appropriate products specifically designed for cleaning and conditioning leather furniture. These are widely available both on the high street and online.

Remove light topical soil by gently wiping with a water-dampened soft white cloth. Spills should be immediately blotted whenever they occur. Any residual stains may be gently treated using an absorbent white cloth dampened with a solution of water and mild, non-detergent soap or suitable leather cleaning product. Avoid vigorous cleaning that may lift colour from the leather. After cleaning, allow the leather to air dry away from direct heat.

Never use saddle soap, solvents, abrasives or caustic household cleaners such as soap or dish detergent. These products can be too harsh for use with leather and may cause cracking or other damage to the surface of the leather. Direct sources of heat and extended exposure to direct sunlight may also be harmful to the leather and should be avoided.

Conditioning

By conditioning your leather you are putting back into the leather all the natural oils and waxes that are lost over time with wear, tear and heat. If you do not do this your leather could dry out, fade and will eventually start to crack.

Marble Care

In order to preserve the appearance of your marble table it is important to care for and protect it by using the appropriate products for use with natural stone. We recommend periodically topping up the level of stain protection on your table by applying marble wax which can be purchased in most department stores.  

Cleaning Tips

Tend to all spills immediately. Care should be taken with liquids such as tea, coffee, wine and sauces. Corrosive liquids like vinegar and lemon juice can also spoil the look of your table if left on the table surface. Dust regularly with a soft, clean, lint free cloth. Clean carefully with water and a mild neutral ph cleanser (acidity/alkalinity or even abrasives in ordinary cleaning products may cause etching or scratching).

If you have any further questions please contact our team who will be happy to help.

Materials

At Design Icons we go to great lengths to ensure that all our products are made from the finest materials. Our leather and marble are both sourced in Italy so you can be sure of the finest quality and attention to detail in all our products.

All of our leather comes from Italian tanneries and has been chosen for the quality and feel of the leather and its suitability for use in furniture upholstery. To help you decide which type of leather to choose we outline below more information about the different leathers we offer. We have a huge range of colours (well over 200!) and we are happy to send out samples to ensure you are happy with your colour choice before purchasing.  

CAT A Special Leather

This is our smoothest aniline leather which is available in over 60 colours and has a beautiful soft and smooth finish, the grain of the leather has been corrected to give the superior smooth feel and touch.

CAT A Leather

This leather is aniline full grain, natural grain leather and has a soft luxurious feel, the grain of the leather is a little more apparent than our CAT A Special leather.  There is a good range of colours in this range with over 40 different colours to choose from.

CAT B Leather

This leather is chosen by furniture manufacturers’ worldwide due to the very soft and silky feel of the leather and amazing range of colours (there are over 100 to choose from). The leather is semi-corrected with a natural grain.

Carrara Marble

Carrara marble is our most popular finish for our Eero Saarinen tables. The marble takes its name from the Carrara region of Italy where it is quarried, to the North West of Florence. Carrara marble is white with grey veins running through the stone.

Carrara marble has been used since the time of Ancient Rome and several famous landmarks are made from this stone including The Pantheon in Rome as well as Marble Arch in London and the Duomo di Seina. One of Italy’s most famous statues, Michelangelo’s David was also carved from Carrara marble.

Marquinia Marble

Marquinia marble is black with white veins running through the stone.

Terms and Conditions

Your Statutory rights are not affected by any of the following terms and conditions.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

Customer agrees that use of the service is entirely at customer's own risk. Services are provided 'as is,' without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation:

1) any warranties concerning the availability, accuracy or content of information, products or services; and

2) any warranties of title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with customer.

Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.

Trademarks

All reproduction items pictured on our website are high quality reproductions based upon original classic designs and comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988. All items offered for sale comply with European copyright laws however customers should note that some goods should not be exported to the USA as they may not meet US copyright laws. All trademarks referenced are trademarks of their respective owners. For customers who are reselling please note that the furniture should not be described as "originals" due to license and copyright protection.